They know exactly what documents are needed to present on the customs. Their staff members are extremely knowledgeable about the cross border car transportation. Throughout the transport process, their staff member was responding me within 24 hours. This customs requirement is a known issue and not everyone can arrange for the vehicle to be picked up after they have left Canada so USCAT (and other competitors) need to be able to accommodate this.įirst of all, I would like to thank them for transporting my personal car from Toronto to Seattle. The first person I spoke to at USCAT was adamant this could not be done. All in all a good experience and I would use USCAT again in the future.Why 4 stars and not 5? Because of the initial reticence to pick up the vehicle before we left Canada. This caused a bit of a hassle when scheduling the pick up date but Selwyn was able to work things out. Due to US customs regulations, the vehicle could not cross the border prior to us being in the US. The vehicle arrived when scheduled and with no damage. Our main contact at USCAT was Selwyn who was always prompt to answer questions and acknowledge information updates. We contacted US Canada Auto Transport (“USCAT”) and they provided a very competitive quote. This was my first experience with transporting a vehicle over the US / Canada border. Thank you Selwyn & Team US Canada Auto Transport.Teresa & Rick After couple weeks delay our beautiful bike arrived home. Selywn and team were very helpful & patient to walk my through the steps to getting new Title documents while ensuring our bike was safe in the warehouse. As luck would have it UPS lost the Title documents. I said goodbye to the bike, hoping to see it back in Canada upon my return. I was only going to be in Arizona for 10 days, Selwyn worked with me on a convenient time for the motorbike to be picked up and shipped to Canada the movers arrived promptly and professional (with masks) they handled our boulevard cruiser with care, going over all the paper and shipping details with me. I sent an email asking for some shipping details and pricing Selwyn responded back within the first couple of days. I went on the Internet looking for a transport company and came across US Canada auto transport. Given the pandemic I decided to sell our vacation home in Arizona and import our motorbike into Canada.
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I had never shipped anything across country before, let alone between 2 countries. I’m not one to write a lot of reviews, but given the circumstances of the pandemic and the borders being closed I wanted to acknowledge the outstanding customer service I received from Selwyn and his staff. New Westminster, BC (Cross Border USA/CAN).Cross Border Terminals in CAN Menu Toggle.Redford Charter Twp, MI (Cross Border USA/CAN).Cross Border Terminals in USA Menu Toggle.